Welcome to Steps Garden Resort. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information.
Information We Collect
Personal Data
We may collect the following personal data from you:
- Name
- Contact information (email address, phone number)
- Payment information
- Identification documents (passport or ID number)
- Booking details
- Preferences and special requests
Non-Personal Data
We may collect non-personal data such as:
- Browser type and version
- Operating system
- Referring website
- Time and date of visit
How We Use Your Information
We use your information to:
- Process bookings and reservations
- Communicate with you regarding your stay
- Provide customer service
- Improve our services
- Comply with legal obligations
Data Protection
We implement various security measures to ensure the protection of your personal data. This includes encryption, access controls, and secure servers.
Sharing Your Information
We do not sell, trade, or rent your personal data to third parties. We may share your data with:
- Service providers assisting in our operations
- Legal authorities if required by law
Cookies
Our website uses cookies to enhance user experience. Cookies help us understand how our site is used and improve your experience.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Locations – 228B Divulapitiya Road, Miriswatta Demanhandiya, Negombo, Sri Lanka
Email – info@stepsgardernresort.com
Mobile – +9474 363 0000
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
